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Sewasy — Sewa Made Easy

Marketplace Rules

Rules for advertising on Sewasy

Sewasy works when renters can trust what they see. Everyone who lists a home agrees to these rules. Listings that break them can be paused, rejected or removed.

Accurate listing information

  • Advertise only homes you own or are authorised to rent out.
  • Describe the actual unit: correct building, area, size, rooms, furnishing and facilities.
  • Use recent photos of the unit being advertised.
  • Your private street address must be correct; it is not shown to renters.

Availability updates

  • Only confirm Still Available when the home really is available.
  • Mark the home rented, or pause it, as soon as it is no longer available.
  • Listings not reconfirmed within 14 days are hidden from search automatically.

No duplicate or spam listings

  • One listing per unit. Don't post the same home repeatedly or under several accounts.
  • Don't advertise homes that aren't available to attract enquiries for other properties.
  • Don't use listings to advertise services or anything other than a home for rent.

No misleading pricing

  • The monthly rent must be the actual rent you will ask for — not a teaser or starting price.
  • Don't add charges after the renter enquires that weren't shown in the listing.

Deposit transparency

  • Enter the security deposit, utility deposit, advance rent and agreement estimate you will actually charge.
  • Don't ask for a deposit or fee before the renter has viewed the home.

Identity and account rules

  • Identify yourself correctly: Owner Direct only if you advertise as the owner or landlord; Registered Agent only if you are a registered estate agent or negotiator.
  • Don't falsely claim verification, ownership, authority to rent or professional registration.
  • Agents must provide their own REN number and agency name, and keep them up to date.
  • Don't impersonate another person, agent or agency.
  • Keep your contact details accurate so renters can reach you.

Respectful communication

  • Reply to renters honestly and courteously.
  • Don't discriminate against renters, harass them or pressure them to pay.
  • Use renters' contact details only to discuss the home they asked about.

Scams and fraud are prohibited

  • No fake listings, fake identities or fake documents.
  • No requests for payment to secure a viewing, or for payment outside a written tenancy agreement.
  • No phishing, requests for passwords or banking details, or links to suspicious sites.

If you think a listing is a scam, don't pay anything. Use Report this listing on its page and, where money has been lost, contact your bank and make a police report.

Reporting

Anyone can report a listing from its page for being unavailable, incorrect, duplicated or suspicious. Sewasy reviews reports and records the outcome.

How Sewasy moderates

  • New listings are reviewed before they become public, and may be rejected with a reason.
  • Sewasy may pause a listing, or all listings from an advertiser, while a report is reviewed or if these rules are broken.
  • Sewasy may pause or remove listings that appear outdated, misleading, duplicated, suspicious, fraudulent or otherwise non-compliant.
  • Sewasy may remove listings and suspend accounts that repeatedly or seriously break these rules.

Moderation decisions concern the Sewasy platform only. Sewasy is not a party to tenancies. See also our Terms.